Tag Archives: Fosters

How serious are they?

Last week I posted about the new campaign from Cricket Australia, supported by Fosters, Diageo and Channel 9, called ‘Know when to declare”. While supporting the campaign, I did highlight some of the challenges that a company that profits from selling alcohol faces in being taken seriously selling the healthy drinking message.

Last Sunday night on the Beer Show we had Troy Hey, Fosters General Manager-Media and Reputation, on to talk about the campaign. Troy spoke about the campaign and its aims and made good points about the role a business like Foster’s has to play in changing societal perceptions about alcohol. It’s obviously an issue that, at least on some level, the business is serious about.

Then today, I’m strolling through the local bottlo and see the latest promotion for Carlton Mid, Ken’s Bucks. With the tagline, “We made up a man so you can go to his Bucks”.

Google “Ken’s Bucks” and the first return is:’

image

Now, what is the first thing that you think of when you think of a buck’s party? (Ok, maybe the second..after boobs and before the shaved eyebrows and one-way train tickets). But it’s certainly not moderation or responsible drinking.

To quote comedian Robin Williams out of context, sticking the ‘enjoy responsibly’ logo on a promotion that ties beer with a buck’s night is like trying to stop a Ferrari with a tissue.

A couple of weeks ago, Foster’s national sponsorship manager, Chris Maxwell, admitted the company was wrong to feature David Boon as part of their talking doll campaign because it could be seen promoting binge drinking.

The issue with Boonie is a hard one. He is a great Australian, and he has personally never sought to promote or glamorise his inflight ‘achievement’. As a recent article about it recounted:

When asked a few years ago to discuss it, his blunt reply was: “Never have, never will.”
When he penned his life story soon after his retirement he didn’t even mention it.

But, fairly or not, he will forever be associated with the 52 cans on a flight to London and associating him with a beer campaign is a nudge and a wink in that direction.

In admitting the error, Chris Maxwell said:

“Looking back, we have decided that was the wrong thing to do. We didn’t have the foresight to see that this issue was going to be so significant. And in glorifying that behaviour we have added to the issue of the normalisation of binge-drinking in Australia.

”The difference is now we realise we have a responsibility to the community to promote our products in a responsible way. Therefore, we think a lot more deeply about how we use ambassadors, how we use our messages, and the potential impact down the track.”

When I put this to Troy, he replied:

image

The modern incarnation of the buck's night

The promotion is for midstrength beer, aimed at spending time with your mates with the prize a 5 star accommodation, meal, nightclub entry and grand canyon helicopter and white water rafting adventure.

There’s nothing in the promotion that encourages abuse of alcohol and instead, it plays to the modern incarnation of the bucks party – as the ultimate leave pass for the bloke who finds it tough to get time away to do ‘stuff’ i.e. golf, go-cart racing, fishing, fly to LA and white water raft etc.)

All reasonable, except the competition isn’t called “The Ultimate Leave Pass” competition.

The “Know when to declare” message is a positive one, but it seems to be inconsistent with and undermined by the very same brewery tying a campaign to buck’s parties.

What’s the first thing you think about when you think buck’s nights?

Crown Ambassador reserved….

Update

The International Beer Club has just issued a clarification (??) about their newsletter entry reproduced below. I have included this first to make sure that their apology is read…As I said in my initial post, no one else I spoke to reported the same conditions…it seems that they were never made. Still, apart from the deletions, the comments on Crown itself are still pretty relevant…

Shame on us!

Unfortunately during the editing process (and perhaps caught up in the spirit of the name and shame), some of last weeks newsletter ended up on the cutting room floor, and some of the intended messages were “lost in translation”, and subsequently what ended up in your inbox was quite different (or converse) to what was intended. We’d like to clarify a few of the finer points:

As written, the statement “[Ambassador] is not available to bottlestores without a purchase of 5 pallets of Crown Lager” is false. This was only requested of some small independent stores that were not already selling a substantial volume of the beer. We apologise to Fosters for the mistake, and hope that in the future better communication (both with Fosters and within our small team) will prevent any further drama.

We entirely appreciate what we perceive to be Fosters position, and, despite last weeks comments, believe that 12 months in a display cabinet is an excellent use of the visually stunning Ambassador – though we would prefer someone was drinking it!

Original Post

A couple of posts ago I talked up the Crown Ambassador Reserve as being a beer worth buying…I still hold to that ( I still think it shows that when they want to Fosters can brew interesting beer) but I received a copy of the International Beer Shop’s newsletter this week, where they said this…

Shame on you Fosters!

Crown Ambassador, the beer that (according to Fosters) pioneered and defined luxury beer in the Australian market is not available to bottlestores without a purchase of 5 pallets of Crown Lager – posing the question: luxury lager or simply a subversive marketing strategy? Our apologies to any members that had requested the beer (this year and last), we simply couldn’t convince Fosters that we deserved any. I guess to Foster’s credit they did give a lot away to celebrities and sports/media stars – a better investment/advertisement than having it sit for 12 months on a store shelf (and yes we’ve heard of some stores with last year’s vintage still in stock).

Thankfully, we have plenty of other limited release strong beers, all crafted with passion and without any input from any marketing department. Those interested in the style can check out (in no particular order):
- Mikkeller Big Worse
- Rogue XS Old Crustacean Barleywine (+ the rest of the Rogue XS range)
- Nogne O #100
- BrewDog Isle of Arran Imperial Stout
- St Ambroise Vintage Ale
- Fullers Vintage Ale
- Murray‘s Anniversary Ale
- Unibroue 17
- Cooper’s Vintage Ale

I have checked with a couple of smaller Brisbane retailers and they didn’t have the same conditions put on them, so I’m not sure how widespread this requirement is, but I’m not surprised. Even though CAR is a pretty good beer – and a very impressive gift (two very different things) – it is still a marketing exercise. IBS  pose the question, “luxury lager or simply a subversive marketing strategy?” Why can’t it be both? Six thousand bottles of a beer is (excuse the pun) extremely small beer for a brewer producing billions of stubbies a year, even one selling for $70 a bottle. They do it as an attempt to put a halo around the Crown brand, which has diminished greatly over the last half decade.

Ten years ago there was what I called the “Crown ceiling” for most restaurants’ beer lists, where the most expensive beer on the menu was pretty much Crown. You couldn’t put another more expensive beer on the menu because it wouldn’t sell. The general appreciation for beer -  or at least the perception of beer – was that Crown was as good as you could get in Australia so you couldn’t charge more for a craft beer or an import.

Tastes have changed, and you will regularly see beers costing more on a menu these days. I’m not sure that you can say that the average drinker is much more informed though because the beers that have broken the Crown ceiling include international brands brewed under licence such as Stella and Becks, but that just shows how important marketing is. Crown Ambassador Reserve is designed to give the ailing Crown brand a lift – and if that means requiring retailers to buy huge amounts of the regular Crown, then that’s what Fosters will do. After all, beer is their business and marketing is central to that business…although the business Fosters is in is growing their business by selling shitloads of beer, not building a sustainable business – and hopefully making a living – by brewing great beer, which is the modest ambition of many of the smaller brewers springing up.

Mind you, that’s where Foster’s strategy of requiring mass purchases of Crown may hurt them. If it is common practice, there are going to be retailers all over the place with their storages stocked with Crown. Lagers of that type don’t last very long and so the beer either needs to be sold – and that means discounts – or it will sit around unrefrigerated until sold, which could see it age. Even worse, if the retailer’s storage space is really full the pallets will be pulled out of the storage in the morning to sit around in the sun until close up time when it will be wheeled back in – a common sight at the big liquor retailers. Either way, discounting or aged, stale beer will hurt the brand further…but that’s never really been the concern of accountants and marketers  – after getting a pat on the back for a short-term lift in sales – will just come up with a clever way to try and mend its tarnished crown in 6 or 12 months time. Watch out for specials on Crown in the coming months – something that you never saw in the past as Fosters maintained its “premium” branding.

All that said, I think I’d pretty much prefer any of the beers that the International Beer Shop recommended too. But I also know a lot of dads who will be more impressed – and more thankful – for “a $70 bottle of Crownie” because to them it has more cachet – and a nicer box – than some Scandinavian beer that he can’t pronounce. But that’s the power of marketing for you. And that is something that Fosters does very well.

Still, if Mikkeller Big Worse or Unibroue 17 mean more to you than Crown – you’re my kind of beer drinker. You should check out IBS if you haven’t already…

Ads without people?

Fosters hasn’t quite stopped making beer, but they obviously want to focus on what they do best. They have just appointed Sydney-based ad agency Droga5, creators of The Regulars and the controversial, cynical and extremely successful Raise A Glass campaign, to handle advertising for Crown Lager and Cascade in addition to VB.

Expect to watch more advertising brilliance in the future…while you drink something else.

Fortunately, they don’t advertise in Russia which prohibits the use of people in beer ads.

In 2004, the Federal Anti-Monopoly Service prohibited the use of human or animal images in beer commercials and limited the time that beer advertising can be shown on television to between 10 p.m. and 7 a.m.

In May, however, the regulator complained that the beer industry was circumventing the law by using images implying the presence of people without showing the people themselves — such as clinking beer glasses and off-screen voices conversing.

Now obviously advertisers use people in ads for a reason. They want to establish a brand identity that their target market will indentif ywith, and will hopefully prompt beer drinkers to think they will look as cool, wealthy or as discerning as the pretty and handsome young things in the ad and hopefully encourge them to buy that brand of beer to cloak themselves in those brand attributes. While this in all probability does have a flow on effect to make drinking seem cool as well, I’m not quite sure that that’s the biggest problem that alcohol faces. It’s just one of the easiest for government’s to tackle and to be seen doing something to pander to the ever louder voices of prohibition. You will still have endless images of footballers celebrating with beer (and the scandalous stories of how the night ended up in the papers for weeks to come), champagne corks popping at Formula One trophy presentations, cocktail parties in the social pages and so on and so on.

Mmmmm...makes me feel like a beer

Mmmmm...makes me feel like a beer

Drinking and any problems surrounding it is a huge issue and Government’s just tend to distort the problem with half-arsed bans like this one.

I enjoyed the quote from Konstantin Garanin, creative director of the unusually  named Reclamafia advertising agency.

“If we’re banned from using people’s voices and other human-related stuff, we’ll just show more beautiful landscapes and flowing water,” he said.